Institutional Bedding for World-Class Resorts and Hotels
When it comes to world-renowned resorts, our client is one of the largest entertainment conglomerates, and a household name. They are known for superlative service, uncompromising comfort and their hotels are the place people prefer to stay when they visit one of their resorts. Needless to say, we are very proud to be part of helping each of their hotel guests get the most restful night’s sleep imaginable.
Our client required a vendor partner that understood the importance of providing exceptional sleep experiences so their guest’s dreams could truly come true. Furthermore, they needed a trustworthy partner in institutional bedding with the infrastructure to always deliver on time.
Mandate & Requirements
Over the years, we’ve learned that to meet client expectations, it’s more important to listen than to talk. So we listened. After our first meeting, we understood that raw material selection was of top importance: the yarn needed to be contamination free. Being end-to-end bedding providers made this simple. We source the best cotton from around the world to create top quality enduring yarns. Our client also required a sheet with clean selvedge so there is no fraying or unraveling, and a whiteness of 150 CIE. Having a full understanding of their requirements and standards, we developed a product that respected their timeline, and budget.
We are very proud to say that our client is completely satisfied with the products and service they received. Today, they are part of a continuous replenishment program that manages their stock and delivers exactly what they need, when they need it. We are also very privileged to have been referred to more of their hotels and properties throughout the U.S. and around the world.